Error message and help/support subforum

**Administrator** Posts : 1001 Join date : 2017-05-31

Hi siriusnator

Yes, you're in the correct section

Would you please post a screenshot of your installation folder - the one with just 38 files?

This should help us find out what's gone wrong

Just checking, but did the installer you downloaded have 12 files (including the Verifier), and did they all add up to 7.22Gb (7,757,576,194 bytes)?

And did the Verifier check the files were okay?

**Zombie** Posts : 4 Join date : 2020-06-20

Thanks, Sword2012.

Will post the screenshot bellow.

Yes, 12 files and there is 7.22gb (7,757,576,192 bytes), will post a screenshot too.

Yes, did the verification and right after, the game start installing.

Files downloaded from dropbox:
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Stalkersoup folder size:
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Stalkersoup inside folder:
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Subject: Re: Error message and help/support subforum Sat 20 Jun 2020 - 18:41

Thanks for this. Your screenshot shows 45 folders and files, which is correct

So you should now be able to continue with your installation Wink

My apologies for misunderstanding your distinction between folders and files, as the Guide refers to the total

You're doing the right thing so far. If you have any more problems, please let us know

**Zombie** Posts : 4 Join date : 2020-06-20

Well, on the step 12 the Stalkersoup fouder have 49 files, not 50. But, the game run smooth, no problems by now, i'm going see Doctor in Cordon, no ctd at all. I think the game is working nicely.

Subject: Re: Error message and help/support subforum Sun 21 Jun 2020 - 20:50

Thanks for the heads up, and I'm happy your game is working smoothly

For the sake of making the Guide more helpful it would be useful to see another screenshot of your installation folder, please, so I can compare it with my Windows 7 install. Maybe it's different in Windows 10...

**Zombie** Posts : 4 Join date : 2020-06-20

Sure!

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Subject: Re: Error message and help/support subforum Fri 26 Jun 2020 - 14:50

Hi Guys,

I just finished level up 0 and currently in Cordon to find the 1st collector cache.
I just killed a bunch of bandits at the old workshop and when approching the transition to Dark Valley I get a CTD (tried twice, crashed twice).

Log file says:

! error in stalker with visual actors\novice\stalker_no_yurik
stack trace:

0023:068E3E87 xrGame.dll

Anyone know how to fix this ?

Subject: Re: Error message and help/support subforum Fri 26 Jun 2020 - 17:42

My guess is that you have a corrupted NPC in that area (Yurek?) and when you get close enough for it to load it is crashing your game. I suggest that you send your save game and explanation to Aleks ( adoler(at)gmail.com ) so he can have a look at it.

Subject: Re: Error message and help/support subforum Fri 26 Jun 2020 - 18:05

Mail sent. Thanks !

Subject: Re: Error message and help/support subforum Sun 8 Nov 2020 - 18:08

I have a weird CTD, I'm trying to go to the Swamp, (the second time, the first time everything was fine), but the image freezes, and in xray it says this:

-->TB3D SHADERS: rain over
! error in stalker with visual actors\bandit\stalker_bandit_master
stack trace:

0023:08BB3E87 xrGame.dll

[error][ 259] : No more data is available.

Subject: Re: Error message and help/support subforum Mon 9 Nov 2020 - 13:59

I don't know much about the programming side, but from the error I would guess that your game is trying to load a 'corrupted' NPC file. Unless someone else here with more knowledge can suggest something, I suggest that you send a save game to Aleks ( adoler(at)gmail.com ) so he can take a look at it.

As a temporary measure, if it is localized at the entry farm you may be able to bypass it by teleporting directly to the Clear Sky base ([ESC]+[F2] to 'swamp') and then avoid that area for now.

Subject: Re: Error message and help/support subforum Mon 9 Nov 2020 - 20:35

The same effect is with Esc + F2, I'll try some of the previous saves, so I'll see what happens.

Subject: Re: Error message and help/support subforum Wed 9 Dec 2020 - 6:45

Hello everybody,
I'm in the Lost Village after bringing Panther to Kolmogor. I get her to safety, I receive the task to protect the village but the helicopters and the military are not spawning. I can see an helicopter behind the power lines hoovering in midair but it just stands there. If I wait I receive the second sms from Kolmogor regarding the other helicopter and the cleaning of the remaining soldiers, but again, nothing spawns so the task doesn't complete. I'm really stuck so if anyone have some advice, it will be greatly appreciated.
Thanks

Subject: Re: Error message and help/support subforum Wed 9 Dec 2020 - 8:26

[You must be registered and logged in to see this link.] wrote:: Hello everybody,
I'm in the Lost Village after bringing Panther to Kolmogor. I get her to safety, I receive the task to protect the village but the helicopters and the military are not spawning. I can see an helicopter behind the power lines hoovering in midair but it just stands there. If I wait I receive the second sms from Kolmogor regarding the other helicopter and the cleaning of the remaining soldiers, but again, nothing spawns so the task doesn't complete. I'm really stuck so if anyone have some advice, it will be greatly appreciated.
Thanks

try starting from auto save. I tried many times there. good luck

Subject: Re: Error message and help/support subforum Wed 9 Dec 2020 - 9:05

Thank s for the answer. I reloaded a lot of times, I even replayed from the Swamp but it's still the same. Panther goes to the hideout, Kolmogor sends the sms and goes to the shack, everyone is taking positions but the military are missing.

Subject: Re: Error message and help/support subforum Wed 9 Dec 2020 - 14:10

Sorry N0uba, I don't know why the attack isn't starting for you. I just replayed this section and the helicopter attack began shortly after Kolmogor sent his "this may be our last battle" message.

Please send a save game from before bringing Panther to Kolmogor, with an explanation of the problem, to Aleks at adoler(at)gmail.com so he can take a look at it.

In the meantime, there are a couple of info portions* that you could try... derevny_zashita_start begins the attack from where you lead Panther to the bunker. It sounds as if you have already passed this point, in which case you will see a message that the info portion has been removed. In that case try derevny_zashita_have. This will bypass the battle and you should see Kolmogor's victory message. You should then be able to talk to Kolmogor back at the HQ and continue from there.

*Using info portions:: Info portions are sections of code that cause things to happen within the game. They are usually called automatically by the game as it progresses, but sometimes things go wrong. If the game does not call an info portion when it should, key game events may not be triggered.

The Info Spawn Menu enables the player to call info portions manually. However, using the wrong info portion, or using one before you are supposed to, can seriously mess up your game. Make a hard save first, just in case!

- Open the Spawn Menu with ESC then S;
- Click the Info tab;
- Info portions are listed in alphabetical order and spread over four pages. Use the large left-right arrows to navigate between the pages;
- Find the info portion that you need, and click on it;
- Click OK, then EXIT.

You should see a message telling you whether the info portion has done anything. If it says the info portion has been removed, it usually means that the game has already used that info portion. Try a different one.

There is a link to a list of info portions here: [You must be registered and logged in to see this link.]
(updated to game version 1.1.0019.1).

Subject: Re: Error message and help/support subforum Wed 9 Dec 2020 - 15:24

Thank you pchester, the second info portion worked, the task is done and I can move on now.
I mailed the saves to aleks to see what's wrong. I even reinstalled the game before I wrote here.
Anyway you made one more stalker happy...

Subject: Re: Error message and help/support subforum Sun 27 Dec 2020 - 14:15

I did a couple of cross-missions and now i have come to Army WH, (
I haven't gone to Radar yet) I need

- to give Lucash dynamite.
- to give Cook crows’ eggs.
- to give Le Havre Bolt’s PDA

but every time a conversation starts and when I click on the mission words,
the screen freezes and this appears

Error Message:: ! Cannot build GAME path! (object mil_stalker_0003)
! CURRENT LEVEL : l07_military
! CURRENT game point position : [-102.453781][-7.841339][4.666892]
! TARGET LEVEL : l07_military
! TARGET game point position : [-127.603424][0.924831][13.834073]
! Target point mask [12][2][0][0]
! Object masks (3) :
! [12][1][255][255]
! [12][2][0][0]
! [255][255][0][255]

FATAL ERROR

[error]Expression : fatal error
[error]Function : CScriptEngine::lua_error
[error]File : E:\stalker\sources\trunk\xr_3da\xrGame\script_engine.cpp
[error]Line : 73
[error]Description : <no expression>
[error]Arguments : LUA error: d:\stalkersoup\gamedata\scripts\sak.script:281: attempt to index global 'TB3D_Services' (a nil value)

stack trace:

I gave the Wolf a radio and there was no problem, but the image freezes every time in the Freedom base when I need to talk about the mission. I tried with the load game again but the same thing happens

Subject: Re: Error message and help/support subforum Sun 27 Dec 2020 - 17:26

Sorry Strelok981, I'm not much good at interpreting programming errors. The LUA error at the bottom points to a program function in file sak.script, which suggests to me that you have a corrupted NPC or item in your game... or I could be completely wrong!

Unless someone else here can suggest a solution, I think your best bet is to send your save game, with an explanation of the problem, to Aleks1970 at adoler(at)gmail.com. Aleks is one of the devs and will hopefully be able to figure out what is wrong.

Subject: Re: Error message and help/support subforum Sun 27 Dec 2020 - 18:57

Pchester, thanks for reply. It's all right now, I don't know what happened,
now i have done the last "load game" again, and everything works properly. Shocked

Subject: Re: Error message and help/support subforum Sun 27 Dec 2020 - 22:34

Okay, good to know.
(Sorry, reloading an earlier save should have been my first suggestion!)

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